Support when it’s needed, independence when it matters
Connecting you with us
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Get in touch
Give us a call, send an email, or fill in the form. Tell us a little about your situation and we'll arrange a time to chat.
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A friendly chat
We’ll have a no-obligation conversation with you or your family to understand what your needs are and how it can help.
3
A plan that fits
We'll put together a flexible support plan based on what you actually need. No fixed contracts, no minimum commitments. If things change, the plan changes with you.
True support is not about taking over someone’s life, it’s about helping them keep living it. With the right assistance, we can ensure independence, dignity, and confidence are at the heart of everyday life.
FAQs
About the service
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We provide practical household support, companionship, and help with life's admin for older people in Hull and surrounding villages. Think of us as the person who keeps everything ticking over, from cleaning and shopping to sorting paperwork, accompanying you to appointments, and helping through bigger changes like moving into a care home.
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No. We don't provide personal care such as washing, dressing, or medication administration. If you need that level of support, we can help you find the right provider. We focus on the practical, logistical, and social side of things.
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Anyone who could do with a bit of extra support at home. Most of our clients are older people who want to stay independent, but we also work closely with families who want to know their loved one has someone reliable looking out for them.
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Debbie has a background in dementia support and complex care. While we don't provide clinical or personal care, we can absolutely support someone living with dementia through practical help, companionship, routine, and familiar visits.
Getting started
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Just get in touch by phone, email, or the contact form. Debbie will have a relaxed, no-obligation chat to understand your situation and suggest what might help. There's no hard sell and no pressure.
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Not at all. Most people don't. That's what the first conversation is for. We'll figure it out together.
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No. We keep things flexible. You can book as much or as little as you need, and if your situation changes, your support changes with it.
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Absolutely. Many of our enquiries come from sons, daughters, or other family members. We're happy to speak with everyone involved.
During the service
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Yes. It's just Debbie. You'll always see the same face, which means consistency, familiarity, and someone who genuinely gets to know you and your home.
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Hull and the surrounding villages.
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We work within flexible morning and afternoon slots, Monday to Friday. We'll agree a regular time that suits you.
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Of course, we understand plans change. We just ask for at least 48 hours notice where possible so we can offer the time to someone else. Cancellations with less than 48 hours notice may still be charged, but we'll always be reasonable about it.
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Entirely up to you. Some clients prefer to be in, others are happy for us to get on with things while they're out. Whatever you're comfortable with.
Trust and safety
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Yes. Debbie has a current DBS check in place.
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Yes. We carry full public liability insurance.
Paying for it
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We offer flexible pricing depending on the level of support you need. Check our pricing page for a guide, or get in touch and we'll talk through what works for your situation.
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Yes. Attendance Allowance is a government benefit for people of state pension age who need extra support. It's not means tested and can be put towards services like ours. We can even help you apply for it.
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We'll agree payment terms that work for you when we set things up. No surprises, no hidden costs.